Privacy and cookie policy

According to the General Data Protection Regulation (GDPR) Outsole is responsible for processing personal data as elaborated in this privacy statement.

Personal data we process
Outsole processes your personal data because you’re using our services and/or because you provide us your personal data yourself. An overview of the personal data we process is shown below:

  • First and last name;
  • Adress details;
  • Phone number;
  • E-mail address;
  • Bank account details;
  • Other personal data you provide us actively, for example by creating an account/profile on this web site or by correspondence through e-mail and/or social media.

Special and/or sensitive personal details we process
Our web site and/or services do not intend to collect personal data of web site visitors younger than 16 years old, unless they have permission from their parents or guardians. However, we can not check whether a visitor is older than 16 or not. We encourage parents to be involved in the online activities of their children, in order to prevent personal data of minors being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us through info@outsole.nl. We then delete this information.

For what purpose and on what basis we process personal data
Outsole processes your personal data for the following purposes:

  • Handling your payment;
  • To call or e-mail you if necessary to perform our services;
  • Give you the opportunity to create an account/profile;
  • To deliver you goods and services;
  • Outsole also processes personal data if we are legally obliged to do so, such as information that we need for our tax returns.

Automated decision-making
Outsole makes no decisions based on automated and/or software processing on occasions that can have (significant) consequences for people.

The length of time we keep personal data
Outsole does not keep your personal data longer than what’s strictly necessary to achieve the goals for which your data is collected. We use the tax authority mandatory retention period of 7 (seven) years for your personal data.

Share personal data with third parties
Outsole will not sell your information to third parties and will only provide this information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Outsole remains responsible for these processing operations.

Cookies, or similar techniques, we use
Outsole uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you visit this web site the first time. Outsole uses cookies with a technical functionality only. This ensures a properly working web site and for example your preferred settings being remembered. In addition, we place cookies that track your surfing behaviour, so that we can tailor our offer to your needs.

On your first visit to our website we have already informed you about these cookies and we have asked you for permission to place them.

You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.

View, modify or delete personal data
You have the right to view, modify or delete your personal data. You also have the right to withdraw your consent to the data processing, the right to object to the processing of your personal data and the right to data portability. This means that you can submit a request to us to send the personal data we keep to you or another organization mentioned by you in a safe and secure way. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@outsole.nl.

To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. To project your privacy, mark your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. We will respond to your request as soon as possible, within four weeks at the latest.

At any time you have the possibility to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.

How we protect personal data
Outsole takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the feeling that your data is not properly secured or if there are indications of abuse, please contact our customer service through info@outsole.nl.

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